HITIQ
Sub-processors

Effective Starting September 30, 2024

Third-Party Sub-processors

HITIQ uses the third party entities below (each, a “sub-processor”) to process personal data on behalf of HITIQ customers and in accordance with contract terms between HITIQ and the sub-processor to uphold HITIQ’s commitments in signed Data Processing Addendum.

HITIQ carries out annual compliance reviews of its sub-processors, and where the engagement of a sub-processor requires the cross-border transfer of personal data, HITIQ conducts Transfer Impact Assessments in accordance with applicable data protection law for these data transfers. HITIQ imposes obligations on its sub-processors to implement appropriate technical and organisational measures ensuring that the sub-processing of personal data is protected to the standards required by applicable data protection laws.

This list below contains sub-processors for HITIQ’s generally available services. If a Beta service uses a new sub-processor, HITIQ may use an alternative notification mechanism. For each sub-processor below, processing of personal data will be for the duration of use of the applicable service(s) by the customer, and for the retention periods as set out in the customer’s agreement with HITIQ and any product documentation. Further information relating to sub-processor security measures can be found via the external links below.

HITIQ Group Sub-processors

The following HITIQ companies are sub-processors providing technical and operational support.

Sub-processor

Applicable Cloud Products

Nature and Purpose of Processing

Categories of personal data

Location of Processing

Security Measures

Amazon Web Services, Inc.

All HITIQ Cloud Products

Cloud hosting provider

Personal data contained in user account information and text or files created by customer and stored in Applicable Cloud Products

EEA (UK and Ireland), UK,  Australia, USA

AWS Compliance Programs

IBM Corporation

Nexus

Cloud hosting provider

Personal data contained in user account information and text or files created by customer and stored in Applicable Cloud Products

USA

Microsoft Corporation

All HITIQ Cloud Products

Cloud hosting provider

Personal data contained in user account information and text or files created by customer and stored in Applicable Cloud Products

USA, Australia, Netherlands

Microsoft Trust Center

Okta

CSX

HITIQ Group Sub-processors

The following HITIQ companies are sub-processors providing technical and operational support. 

Entity

Applicable Cloud Products

Entity Country

CSX

Any HITIQ Cloud product

New Zealand

HITIQ Ltd

Any HITIQ Cloud product

HITIQ employees may be located in any of the countries: Australia, New Zealand, Philippines, USA, UK.